Welcome to Chesapeake 2021
PHASE INFORMATION | SPRING 2021 | STUDENT RESOURCES FOR 2021 | ARCHIVED COVID COMMUNICATIONS
Students across Maryland have returned to a very different world from the one they left prior to our 2020 Spring Break. Over the past several months, faculty and staff at Chesapeake College have been working to make your enrollment and registration process as smooth as possible for each upcoming semester.
We're here to help you navigate this transition, and attain your goals. On this page, you'll find resources, frequently asked questions, and important information to help you as we enter the new semester.
Please reach out to us if you're experiencing any challenges we can help you with, whether those be academic, financial, or relating to access to the internet or technology.
We're Here to Help
Have you experienced unexpected hardships which may prevent you from completing this semester?
Whether access to technology, transportation, meals—or anything in between—we understand circumstances have changed. Your continued success remains a priority, and our entire team is ready to figure out how we can help you reach your goals.
To determine what resources may be available to you, contact finaid@chesapeake.edu.
We're in this together, and together we'll get through.
GETTING STARTED
Where do I access information about my classes and other important information?
MyCampus is the portal located on Chesapeake College’s website, providing you access to Canvas (the place for your courses), WebAdvisor/CRAB (where you go to register, view your class schedule, add/drop classes, access your financial aid, pay your bill), Skipjack email (your official college email), and other important resources. Access to MyCampus is available the next business day after you register for classes.
How do I get started and access the portal?
Go to the college website, www.chesapeake.edu and click on “MyCampus”
- Your username is your first and last name, no spaces, all lowercase -- johnsmith.
- Your password is your first initial of your first name (capitalized), first initial of your last name (capitalized), last four digits of your Social Security number, and lowercase cc. For example, if your name were John Smith, and the last four digits of your SSN are 3456, your MyCampus password would be JS3456cc.
- You will be prompted to change your password. Passwords must be at least eight (8) characters and include upper and lower case letters, a number, and/or a special character.
Who do I contact if I need help logging in?
Contact the Help Desk at cchelpdesk@chesapeake.edu for help with MyCampus and your login.
How does an online class work?
All of your coursework is in an online learning environment (the Canvas Learning Management System). Here you will find your course syllabus, assignments, grades, Canvas inbox, and instructor contact information. To familiarize yourself with Canvas, click on this link to take the Online Student Orientation class.
How do I know if I will be successful in an online class?
Please refer to the Distance Learning Page and Smarter Measures pages, which are also referred to in the New Student Orientation, to help you understand how online classes work as well as to assess your online, study and technology skills.
How do I get to my class?
Please access “My Campus” from the Chesapeake home page at www.chesapeake.edu. Log in with your username and password to launch Canvas. You should see your courses on the dashboard. You should also see a Canvas Student Orientation class.
When will my class be available?
You can expect for your classes to be available for you to view and enter one week prior to the start of the course.
What do I need to succeed in an online class?
- The Smarter Measures self-test can help you figure out what you need for online courses.
- The New Student Orientation walks you through how to be successful in your online courses in Canvas and shows you the various tools that will be used in courses such as proctor software, Respondus for testing.
How and when will my instructor communicate with me?
Please check your course syllabus (found in Canvas) and expect your instructor to communicate with you through the Canvas Inbox which is the email tool within Canvas. Instructors will provide you with their best contact times and will provide times when they are available for real-time communication.
How do I know what books to purchase and how do I purchase them?
Make sure you have your Class Schedule and Student ID Number. Go to www.chesapeake.bncollege.com and click on TEXTBOOKS. Select Department, Course Number and Section. (Department is the first three letters for the course. For example, ENG-101-301, Course Number is the first set of numbers. For example, MAT-031-201, and Section is the last set of numbers. For example, ENG-201-701). Once you have listed all your courses click the FIND MATERIALS button. Select Format - New, Used, Rental or E-Books. Click ADD TO CART, review order and click CHECKOUT when you are ready. You may log in or register to complete your order. Once you log in or register, you will be asked for your shipping choice. For example, At Store, Wye Mills or Cambridge Center or shipped to your home or business. Click CONTINUE to proceed to Payment page. You can select credit card or Student Financial Aid. If you are paying with Financial Aid you must enter your student ID number. You must be finalized to purchase your books using Financial Aid. Allow 24 hours for your credit to be available. Once you enter payment information, click CONTINUE to place order. Please print your receipt for your records. NOTE: Due to COVID19 the bookstore is currently NOT offering in-store pickup
Where do I go for tutoring help?
Online tutoring is available remotely through the Academic Support Center Monday – Thursday 10:00am – 7:00pm, Sundays 1:00pm – 5:00pm. Click here to make an appointment or email the ASC at asc@chesapeake.edu.
Do I always have to use the Skipjack email address or can I use my personal email address?
All official college communication will go to your college Skipjack email address. Notifications in Canvas can be customized to the emails that you receive.
When you say my class is available on Canvas, does that mean it’s online?
Canvas is our Learning Management System. All courses have an online site whether it is offered face-to-face or online. You can check the code (N1, H, etc.) to determine what kind of modality your class is going to be in. For instance, N1 means all online and self-paced. H stands for hybrid. Hybrid means you come to campus one day a week and the rest of the time you learn on line.
How will my classes be offered?
Due to rising regional metrics related to COIVD-19, all Spring 2021 courses will begin online on January 27, 2021, with exceptions for a small number of Health Professions and Skilled Trades sections. When planning, please refer to Instructional Delivery Methods for more information about what this means for your schedule.
Should circumstances improve during the semester, courses listed as "face-to-face" in the schedule could move to in-person instruction. The College will notify you of that change at least one week in advance. Please work with an advisor to make the best course selections to fit your needs.
- Anytime Online: Also called "Asynchronous," our Anytime Online courses can be taken at your convenience, anywhere you have internet access. These courses offer the most flexibility if you work full-time, or have a busy schedule. Instructors are available via email, and in-course messaging.
- Real-Time Online: Also called "Synchronous," our Real-time Online courses are taken on SPECIFIC DAYS and TIMES, anywhere you have internet access. These courses offer increased peer and instructor interaction. Instructors are available via email, and in-course messaging, and during your course. A reliable internet connection is important for the best experience.
- Hybrid: our Hybrid courses offer a mix of online and face-to-face instruction. These courses are reserved for programs which include some traditional classroom learning (done online) with limited in-person skills practice, primarily in areas like healthcare, welding, CDL, etc. Hybrid courses have physical campus locations for the on-campus component; have start and end dates; and have specific meeting days and times.
- Face-to-Face: Also called "FTF", these courses are our traditional, in-person classes which take place on-campus, in a classroom with other students and instructors present. Courses listed as Face-to-Face will be offered in person so long as conditions permit. These courses are appropriate for students who feel comfortable attending face-to-face classes sometime in the spring semester, and have the flexibility and comfort level to move between in-person and online learning during a semester. A reliable internet connection is important for the best experience.
- Face-to-Face Flexible: these courses are a new option for this semester. Courses listed as "Flexible" will be live-streamed when in face-to-face mode, so long as classes are allowed to take place on campus. Students in FLEXIBLE courses may choose to either attend in-person to participate in the classroom, OR they may stay home and view the live-streaming. These courses are appropriate for students who have the flexibility and comfort level to move between in-person and online learning during a semester. A reliable internet connection is important for the best experience.
Why am I required to have a webcam?
There are two main reasons for a webcam. Real time meetings and/or you will need it for Respondus, exam proctoring software.
I logged in to Canvas and I don’t see my class(es), what do I do?
Courses should be published up to a week prior to the course beginning. If you don’t see your course on the dashboard in Canvas by the start date, contact the IT Support Team at cchelpdesk@chesapeake.edu.
How will science labs work?
Science faculty members are using a variety of tools and methods to creatively teach labs. Some faculty are videoing themselves performing the labs. Other faculty are using software or providing lab kits.
How can I get Microsoft Office 365?
Login to MyCampus, click on the Help tab, choose Campus Help and scroll down until you see Free Microsoft Office 365 for Students and Faculty mycampus.chesapeake.edu/help.
COVID -19 IMPACT & ONLINE MIGRATION
Where can I find information about coronavirus and how to stay safe?
Visit www.chesapeake.edu/coronavirus for the most up-to-date information about COVID-19 and its impact on Chesapeake College, as well as tips for staying safe and healthy during this global pandemic.
How long will the college campus be closed during the pandemic?
Visit www.chesapeake.edu/coronavirus for the most up-to-date information about COVID-19 and its impact on Chesapeake College, as well as tips for staying safe and healthy during this global pandemic.
Is my class moving online?
For the most accurate information, check for emails from your instructors or program directors, specific to the courses you are enrolled in. At this time, all instruction must take place remotely for the remainder of the Spring semester. You can find specific details for each course in our Search for Courses class listing.
I've never used Canvas for a fully online class before. Can you help?
As the College is migrating courses online through Canvas, we want to ensure you are best prepared for this change. Please take the time now to go through a training module which will walk you through features of Canvas which you may not have used in your courses. Canvas Online Orientation
Our Academic Support Center is also available for you to submit questions, or review previously submitted questions at www.chesapeake.edu/faq, particularly as they relate to online learning, Canvas, and other technology. Our staff are also committed to your success, and encourage you to reach out to asc@chesapeake.edu with any questions related to tutoring, academic support, or the transition to online learning.
I don’t have a laptop, tablet or desktop computer. How can I take classes online?
Please reach out to finaid@chesapeake.edu for information about resources which may be available to assist some of our students, for technology or other needs as they may arise. We will do our best to help meet your needs during this unexpected transition, though we cannot guarantee technology to each and every student.
I don’t have access to the internet. How can I continue my courses?
We understand that high-speed internet access is not readily available to all of our students. During this national state of emergency, many cell phone carriers and internet service providers are loosening their data restrictions and offering free or reduced cost services to their customers.
Students are encouraged to reach out to their individual carriers and providers to explore potential solutions that work best for their needs. We are working to compile a list of possible resources here, though not all are available throughout our five-county service area. Please check with your providers for certainty.
Comcast/Xfinity Internet: Internet Essentials Plan (free for 60 days, then $9.95/mo)
Atlantic Broadband: Atlantic Broadband Internet Assist (free first 60 days, then $9.99/mo)
WiFi
- Our own WiFi network is accessible at our Wye Mills (see map) and Cambridge Center from most parking lots. For Cambridge Center WiFi access, check MyCampus for network login information. This access is still permitted for students for instructional purposes following the Governor's stay-at-home mandate on 3/30/20.
- Public libraries in our region, though closed for business, continue to offer their WiFi signal from outside their building for up to 24 hours/day.
- Caroline County Public Schools has free WiFi available in all of their school parking lots from 8am - 8pm daily for education purposes only. Select the "Parking Lot WiFi" network from your device.
- For Caroline and Dorchester Counties, Xfinity offers the following map of public WiFi networks in the region.
- In Easton, public (free) wifi is available at the Talbottowne Shopping Center parking lot (closest to Washington and Harrison Streets), the Idlewild Park parking lot (near the basketball courts), the Moton Park parking lot (closest to park entrance—open dawn to dusk, and the Library parking lot (closest to Federal Street). Available 24/7. The network name is EU-Public and there is no password required.
How can I connect to public WiFi networks safely and securely?
During this unprecedented pandemic, there are people who wish to exploit and take advantage of others who are already anxious, stressed and unsuspecting. Chesapeake College realizes there are many people in the local community with limited or no high speed internet access in their homes and will rely on public WiFi access. The college would like to provide some tips when accessing public WiFi.
- Always use caution when accessing Public WiFi. If it looks suspicious, it probably is. Remember, hackers utilize the same network.
- Avoid accessing bank accounts, credit cards, financial or any other sites that might have sensitive personal information.
- Avoid shopping online, often making online purchases requires bank account, credit card or other sensitive data including login credentials.
- Be sure to always access websites using HTTPS (SSL) connection.
- Do not set your device’s WiFi connection for automatic connectivity. You should always make sure you are prompted or must manually make connections to public WiFi.
- Disable Sharing on your device.
- Make sure your device’s OS (Operating System) and Apps are up to date with all bug fixes and patches.
- Make sure your anti-virus software is up to date.
- Consider enabling your device’s local firewall if it has one.
I need IT Support, help with logging in to MyCampus, Canvas or other technology. How can I contact IT?
Our IT Support team are here to help you, remotely both through email and by phone. Please call 410-304-2224 and a member of our tech team will call you back, or email cchelpdesk@chesapeake.edu for assistance.
I am struggling with food insecurity. Where can I go for assistance with meals?
If you are food insecure, we have compiled a list of food pantries for each of our five counties.
I am in need of mental health services. Are there providers near me?
If you are in need of counseling services or support, we have compiled a list of mental health providers and organizations within the five-county service area. The Mid-Shore Behavioral Health website also lists many resources for residents in our service area, including phone numbers, websites, service provider information, insurance resources, and much more.
How can I stay safe during the stay-at-home order?
COVID-19 Crime Prevention Tips for Easton Police & Talbot County Emergency Services:
- While at public WiFi locations, maintain awareness of your surroundings. If you're in a vehicle, lock the doors. If you're on foot or bicycle, occasionally look away from your device and check your surroundings.
- When picking up food, limit your time within the business, limit touching surfaces or other people, and remember to sanitize before & after.
- When travelling to essential locations, maintain awareness of your surroundings. If refilling the gas in your vehicle remember to sanitize before & after.
- For businesses closed during this time, please remember to lock all doors and ensure surveillance equipment is working properly.
I need health insurance, and lost my job or income. What should I do?
Maryland Health Connection has opened a special enrollment period available to all Marylanders in need of health insurance. This effort is part of Maryland’s overall response to the coronavirus.
Marylanders can enroll now through June 15. Coverage selected during this time will begin April 1, 2020 regardless of when a consumer enrolls. To enroll, consumers can visit MarylandHealthConnection.gov or download the free “Enroll MHC” mobile app. When enrolling, Marylanders should request or select “Coronavirus Emergency Special Enrollment Period.”
Maryland Health Connection offers insurance coverage to Marylanders and recognizes how critical access to health care is in times of heightened health concerns. Learn more at MarylandHealthConnection.gov/coronavirus-sep.
Periodo Especial de Inscripción Abierto Ahora
Maryland Health Connection abrió un periodo especial de inscripción para todos los residentes de Maryland que necesiten seguro médico. Esta iniciativa es parte de la respuesta integral de Maryland al coronavirus.
Los residentes de Maryland pueden inscribirse desde ahora y hasta el miércoles 15 de abril. La cobertura seleccionada durante este periodo comenzará el 1 de abril de 2020, sin importar la fecha en la que el consumidor se inscribió. Para inscribirse, las personas pueden visitar MarylandHealthConnection.gov/es o descargar la aplicación móvil gratuita “Enroll MHC”. Al inscribirse, los residentes de Maryland deben solicitar o seleccionar la opción “Coronavirus Emergency Special Enrollment Period.”
Maryland Health Connection ofrece cobertura médica a los residentes de Maryland y reconoce la vital importancia de tener acceso a la atención médica en estos momentos cuando tenemos más preocupaciones por la salud. Obtenga más información en MarylandHealthConnection.gov/coronavirus-sep.
WORKFORCE TRAINING & ENRICHMENT COURSES
The workforce training course I was enrolled in was cancelled. Now what?
The College will work to reschedule these classes, where possible, when the College reopens. Students desiring to cancel their registrations can request to be dropped from a class and have the fees applied to a future class, or request a refund. If your training has already started and has been interrupted per the States’ mandate, we are prepared to reschedule the balance of your training as soon as permitted.
My course requires face-to-face instruction and was suspended. When will it resume?
For courses which were already in session at the time of campus closure, which require face-to-face instruction, we are preparing to continue those courses as soon as we are permitted. In some cases, those courses have been transitioned to a remote learning environment, in others, limited instruction will proceed at a later time.
I want to take a course advertised in your workforce catalog, how do I know which courses are available to take online?
Courses that were scheduled to take place online will remain available for registration. For courses requiring face-to-face instruction, please reach out to the contact listed in the catalog, or to vseals@chesapeake.edu for additional information.
When can I sign up for CDL classes again?
CDL sessions are enrolling again! Please reach out to the Skilled Trades Department for information on how to register. Sessions are offered each month.
I have questions about my course, and need answers. Who can I contact?
Students and community members should direct questions regarding a particular course or program to the instructor or program director. General contact information can be found below:
Skilled Trades: SkilledTrades@chesapeake.edu
Non-Credit/Workforce Health Care: Lisa Widmaier, lwidmaier@chesapeake.edu
Business, Adult Basic Education & English Language Services: Vanette Seals, vseals@chesapeake.edu
Institute for Adult Learning: Lois Thomas, lthomas@chesapeake.edu
If you aren’t sure which division your course is a part of, reach out to Vanette Seals at vseals@chesapeake.edu for more information.
Please know that the faculty and staff at Chesapeake College will do everything possible to ensure our students meet their training goals.
ACADEMIC & STUDENT SERVICES
Academic and Student Services continues to work remotely to support students with both academic and non-academic needs. We encourage students to access these services remotely for questions or assistance. You may continue to call the main college phone number (410-822-5400) for assistance, but be advised that our ability to respond via phone is limited at this time as our employees have transitioned to working remotely. For the most timely response, please email the relevant department below. If you aren't sure which department to connect with, an email to info@chesapeake.edu can point you in the right direction.
TOOLS FOR SUCCESS
Our Learning Resource Center's team is also available to assist you remotely during this challenging time. You can find them on the LRC website.
RISKS TO AVOID
Using websites that advertise themselves as study help and tutoring resources but that allow students to upload and download coursework is risky. These aspects of “study help” websites are not actually study help. Students who use these types of websites are at risk of violating Chesapeake College’s Academic Misconduct Policy.
Specific risks are 1) receiving answers from an unauthorized source, 2) including unauthorized material in submitted assignments, and/or 3) uploading someone else’s intellectual property.
For more information on specific areas within our Academic and Student Services departments, please explore the questions below.
REGISTRATION
How do I drop a class?
Send an email from your Skipjack email to registration@chesapeake.edu with your name, student ID, and the name of the class you wish to drop.
How do I obtain a transcript if the College staff are working remotely?
You can order a transcript online and have it mailed or delivered electronically to your recipient (including yourself). Order your transcript here: www.chesapeake.edu/students/registration/transcripts
When will I be able to register for classes?
All students can register for Summer classes begining Monday, March 8, 2021. CURRENT students can register for Fall courses beginning Wednesday, April 21, 2021. NEW students will be able to register beginning Monday, May 3, 2021. Please go to Search for Courses to preview courses currently being offered.
When is the end of the Summer semester?
August 5, 2021 is the last day of classes for Summer semester, and final exams are expected to take place the last week of the semester.
DUAL ENROLLMENT
I have questions about my dual enrollment courses. Who can I contact?
You may reach out to your instructor, to Angela Denherder, adenherder@chesapeake.edu, or to Tammi Stricker tstricker@chesapeake.edu with questions related to Dual Enrollment.
NURSING PROGRAM ADMISSIONS
Will the deadline for applications to the nursing program be delayed this year?
We will continue to hold the deadline for receiving applications and all application materials at May 25th 2021. As scheduled, we also hope to notify you of your status by the first week in July. You may complete your application here.
How can I complete the section that should be signed off by the College Registrar? Registration Office is closed!
You may email the College registration staff at registration@chesapeake.edu. Ask them to verify that your high school transcripts are on file (identify the high school for them) and ask them to verify receipt of transcripts from all Colleges that you have attended (identify those Colleges for them). They will send you an email indicating the status of the transcripts they have on file for you. Upload a screenshot of this email to your application, and save a copy for yourself.
How can I complete the TEAS requirement when the testing center is closed?
The TEAS will be administered during the early spring ONLINE, through May 6, 2021.
ACADEMICS
Am I required to participate in my class if it’s now online?
You are required to continue to participate in your enrolled coursework in the format in which it's being offered. For online students, participation means regular contact and engagement with the course material and other participants, as outlined by your instructor. Please consult with your instructor to determine what constitutes participation for the course.
I’ve heard that commencement (graduation) ceremonies have been canceled. How will I receive my diploma?
Although the ceremony has been postponed, degrees will be conferred once the semester has ended and requirements are complete. At that time transcripts will note your degree completion and diplomas will tentatively be mailed in June.
Other colleges are doing Pass/Fail. Will Chesapeake College be implementing this as well?
There are many potential complications for community college students when considering a Pass/Fail grading system. At this time, we will not be implementing this approach, mainly due to issues with transfer credits, accreditation requirements for licensure, and other details unique to 2 year institutions. Please discuss your academic concerns with your instructor, or reach out to our Academic Support Center for help.
How do I access my synchronous, real-time online course?
Login to your Canvas courses to get the link in BigBlueButton for the real-time sessions. The date and time for the sessions are set in advance when you signed up for the course. Whatever is listed in WebAdvisor is the time and day you will meet online for your class session.
LRC: TESTING, LIBRARY, TUTORING
Through the Learning Resource Center's online support, you can submit questions, or review previously submitted questions via the FAQs. You can also email or CHAT virtually with a librarian or academic support specialist.
What is the status of the Learning Resource Center?
On Campus: LRC is open, Monday - Thursday, 9am-3pm. Librarians are available during those hours. Students are encouraged to use online live chat https://libguides.chesapeake.edu/2nd/chat. Students are required to make appointments, in advance, to use computers or study space in the LRC: https://chesapeake.libcal.com/r/new . Limited face-to-face classes will be held in L204 (previously scheduled).
Online: ervices continue with regular hours https://chesapeake.libcal.com/hours.
What is the status of the Academic Support Center?
Tutoring from the ASC ccontinues online only. Students continue to make appointments or use the drop-in Zoom tutoring room: https://libguides.chesapeake.edu/asc-2nd/drop-in-tutoring
For hours of availability see https://libguides.chesapeake.edu/academic-support-center/home.
What is the status of the Testing Center?
On Campus: Testers needing to use college computers and/or college internet access for testing may reserve one of six study rooms available Monday - Thursday, 9am-3pm. For reservations, testers should contact the Testing Center at testing@chesapeake.edu. Testers have the ability to use college computers and internet to take previously-arranged exams as they would from home. Testing is proctored through software only. Testing Center personnel are unavailable to assist testers for in-person proctoring.
Online: Testing services remain online. For hours of availability, contact the testing center at testing@chesapeake.edu.
If you have further questions please do not hesitate to contact Paul Setter, Testing Center Coordinator, at psetter@chesapeake.edu.
What is the status of the Teaching and Learning Center?
Online Only: Learning Management System (LMS) faculty support continues to be available online by emailing ISC@chesapeake.edu.
What is the status of Academic Assessment?
Assessment continues online only. Anyone needing assistance with assessment, please continue to contact Matt Hatkoff via email at mhatkoff@chesapeake.edu.
My books are due soon and the campus is closed because of the pandemic. What do I do?
The Learning Resource Center is closed, in cooperation with the county’s effort to reduce the spread of COVID-19. In the meantime, please note:
- Please keep your library materials, including equipment, and return them when the library reopens. Not returning your materials after the library reopens will block your student account.
- The library does not charge overdue fees. The library only charges replacement costs when materials are not returned.
Where can I go to access free WiFi and practice physical distancing?
Many places offer free WiFi and social distancing. The college campus is closed to the public during the pandemic. WiFi is only available from parking lots on the Wye Mills and Cambridge Center locations at this time. Please see this WiFi information section for additional information on public WiFi hotspots and to view a map of campus WiFi areas.
Even if the Public Libraries in the area are closed, their free WiFi is available 24/7 from all but one library location. The only exception is Cambridge Downtown, where the WiFi turns off daily from 9pm to 5am.
The Shore Public Libraries include:
Caroline County Public Library: Denton, Federalsburg, Greensboro
Dorchester County Public Library: Cambridge, Hurlock
Kent County Public Library: Chestertown, Galena, Rock Hall
Queen Anne County Library: Centreville, Stevensville
Talbot County Free Library: Easton, St. Michaels
How many attendees are allowed per conference in Canvas (BigBlueButton or BBB) at the same time?
The Conference Tool (BigBlueButton or BBB) in Canvas can accommodate up to 100 students (or less).
How do I contact Public Safety on campus?
Campus Public Safety can be reached by calling 410-758-7275.
ADMISSIONS
Can I apply to Chesapeake at this time?
Yes! Apply online to get started. Please go to www.chesapeake.edu/apply
Will I be able to speak to someone in Admissions?
Currently most staff are working remotely. Please email us at: admissions@chesapeake.edu and we will be glad to answer your questions and get you started!
How do I take the placement test required of all new students?
All new students are required to take the placement test. However, there are several exemptions you may be eligible for. You can find the testing exemptions on our website at www.chesapeake.edu/admissions/accuplacer. If you require testing, please contact admissions@chesapeake.edu and we will be happy to assist you.
ADVISING
How can I meet or contact an advisor?
Currently all advisors are working remotely. Please email them at advising@chesapeake.edu for assistance.
Advising: advising@chesapeake.edu
Dual Enrollment: Angela DenHerder at adenherder@chesapeake.edu or Tammi Stricker at tstricker@chesapeake.edu
What if I am having difficulty with my class due to the new format or other issues?
Please contact your instructor first to share your questions and concerns. S/he may be able to help. If this is your first online class, use the Canvas Orientation Course at chesapeake.instructure.com/courses/2615909.
Tutoring is available and students can make appointments to meet with a tutor remotely at libguides.chesapeake.edu/asc-2nd/about-us. If you are still concerned, feel free to contact an academic advisor to help you determine all options.
FINANCIAL AID
If you are considering dropping a course(s) and you are receiving Financial Aid, please contact the Financial Aid Office at finaid@chesapeake.edu BEFORE you drop the course.
Have questions about your Financial Aid status – email finaid@chesapeake.edu
I have questions about my financial aid status?
We’re here to help. Email us at finaid@chesapeake.edu.
How are financial aid refund checks processed?
The Spring 2020 Financial Aid Refund Checks were mailed on Friday, March 20, 2020. If you do not receive your check please contact the Business Office via BusinessOffice-wmc@chesapeake.edu and we will research and get back to you. Any subsequent awards will be processed 2 times per month via checks and mailed to the student address on file in our system.
ATHLETICS
Can I use the Fitness Center facilities?
Students are not permitted on campus at this time. The Fitness Center is closed until further notice. Check www.chesapeake.edu/coronavirus for the most up to date information.
Are athletic events or practices taking place?
Athletic activities have resumed in accordance with Region XX NJCCA guidelines. If you have any questions pertaining to Athletics or the Fitness Center please email fszymanski@chesapeake.edu.
Where can I find forms for incoming student athletes?
Information for required forms for incoming student athletes can be found at: letsgoskipjacks.com/information/forms/index.
How can I contact someone in athletics?
Frank Szymanski, Athletic Director, fszymanski@chesapeake.edu
Becky Fauver, Athletics Administrative Assistant, rfauver@chesapeake.edu
Tony Lhotski, Head Men's Soccer Coach, alhotsky@chesapeake.edu
Emily George, Head Women's Volleyball Coach, egeorge@chesapeake.edu
Andrew Sachs, Head Men's Basketball Coach, asachs@chesapeake.edu
Gwen Barnes, Head Women's Basketball Coach, gbarnes@chesapeake.edu
Frank Szymanski, Head Baseball Coach, fszymanski@chesapeake.edu
Matt Elzey, Head Softball Coach, melzey@chesapeake.edu
Kirsten Blake, Athletic Trainer, kblake@chesapeake.edu
BOOKSTORE
The Chesapeake College Bookstore is closed to the public but remains open for online business and ready to serve you through our app and on the web at www.chesapeake.bncollege.com. We will keep delivering our products during this temporary store closure. Shop our website for textbooks, essential supplies and spirit gear. The bookstore begins to fill orders for upcoming semesters 3-4 weeks prior to the start of the semester.
Check out our frequently asked questions below, if you have other questions or concerns we can be reached by email at: sm683@bncollege.com. We will respond within 24 hours during Monday - Thursday.
We look forward to getting the semester off to a great start!
Is the Bookstore open on campus?
The Chesapeake College Bookstore is closed to the public but remains open for online business and ready to serve you through our app and on the web at www.chesapeake.bncollege.com. We will keep delivering our products during this temporary store closure, though you may experience longer shipping times than usual.
How do I know what textbooks I need?
- Grab you course schedule found on Web Advisor/Crab.
- Visit the bookstore website www.chesapeake.bncollege.com
- Select Find Textbooks in the upper left-hand corner.
Step by step direction to locating textbooks on our website:
- Select your term: CE Jan - July 21 (Workforce courses), Spring 21 (with starting month), or Summer 21.
- Use the auto-populating drop boxes to enter course information found on your schedule: department, course, & section.
- Once complete the Find Material at the bottom will light up, which takes them to the course materials page where they can see formatting and pricing.
- After selecting material, you can add it to the cart and continue to check-out.
Can I use Financial aid online?
- Yes, students can pay with financial aid online. Locate your student ID number on your schedule in Web Advisor/Crab.
- The bookstore also accepts credit/debit cards, PayPal and Barnes & Noble gift cards.
When will I receive my order?
- The bookstore begins to fill orders for upcoming semesters 3-4 weeks prior to the start of the semester.
- Please allow 2 to 4 business days for shipping, depending on your proximity to the college.
Rentals
- If you have late rentals from a previous semester please contact the bookstore for assistance.
- Students are receiving weekly emails to the email used when renting containing information on returning outstanding rentals.
- Students can generate a free shipping label prior to the book's due date to return rentals. You can generate your free UPS shipping label by going to the Bookstore website, simply follow the directions to print your label.
Can I still buy Chesapeake College clothing/accessories?
Yes. Orders can be placed online through the Bookstore website. We are still hosting sales regularly.
Need help? Or have another question?
- Contact the bookstore via email: sm683@bncollege.com.
- If you prefer phone contact, please email us to schedule a phone appointment.
STUDENT ENGAGEMENT & DEVELOPMENT
Will the Office of Student Engagement and Development still host events this semester? How will I find out about them?
While we are not hosting an in-person events this semester, the Office of Student Engagement and Development will be hosting various virtual events throughout the semester. You will be notified about these events through your Skipjack e-mail account, on the homepage of the student portal in MyCampus, and through our various social media outlets. We encourage you to follow us!
Facebook: Chesapeake College
Twitter: @ChesapeakeColl
Instagram: @chesapeakecollege | @chesapeake_sga | @ccengageme
YouTube: /c/chesapeakecollegeMD
My student organization was registered last semester. I need to register the student organization for the current semester. How can I do that?
You can register your student organization for the current academic semester by clicking here. Please allow 24-48 hours to process these requests. A confirmation will be sent to the e-mail address provided on the submitted form. This will officially welcome you to our student organization family! Failure to process this form could result in your ability to access funding and host programs.
I am in a student organization and we have regularly scheduled meetings. Can we still meet?
You are still able to meet, virtually, for any regularly scheduled meetings. The Office of Student Engagement and Development has created a Zoom Video Conference Room for student organizations to use. You may schedule an appointment to use the virtual space by clicking here or sending an email to Mark Berry, Director of Student Engagement and Development at mberry@chesapeake.edu. Please allow 24-48 hours to process these requests. A confirmation will be sent to the e-mail address provided, along with the link to the virtual meeting space.
I am interested in beginning my own student organization? How can I do this virtually?
We are excited that you have chosen to begin your own student organization! To begin this process, you will need to meet with the Director of Student Engagement and Development. You may schedule an appointment by clicking here. Please allow 24-48 hours to process these requests. A confirmation of your meeting time will be sent to the e-mail address provided on the submitted form.
My student organization is hosting an event this semester. How do I register the event with the Office of Student Engagement and Development?
You can register your event with the Office by clicking here. Please allow 24-48 hours to process these requests. A confirmation permitting you to host your virtual event will be sent to the e-mail address provided on the submitted form.
Are there opportunities for virtual appointments until the College reopens?
The Office is able to provide appointments by phone or through Zoom during the College’s hours of operation. You may schedule an appointment by clicking here. Please allow 24-48 hours to process these requests. A confirmation of your meeting time will be sent to the e-mail address provided on the submitted form.
I am running low on food. What do I do?
For food insecurity, contact Mark Berry, the Director of Student Engagement and Development by e-mail at mberry@chesapeake.edu during the College’s normal business hours. He will be able to assist you.
TRiO
What is TRiO Student Support Services?
The TRiO Student Support Services program is a federal grant student services program designed to identify and provide services for individuals who are first-generation, pell-eligible and/or disabled.
How do I apply?
You can apply through this link: TRiO Student Support Services Application.
How can TRiO Student Support Services assist you with graduating?
TRiO Student Support Services offers assistance with academic tutoring, which may include instruction in reading, writing, study skills, mathematics, science, and other subjects; advice and assistance in postsecondary course selection, assist you with information on both the full range of student financial aid programs, benefits and resources for locating public and private scholarships; and assistance in completing financial aid applications. We offer education or counseling services designed to improve financial and economic literacy and assist in applying for admission and financial assistance for enrollment in four-year programs. We also provide individualized counseling for personal, career, and academic information, activities, and instruction designed to acquaint you with career options; exposure to cultural events and academic programs not usually available.
How can I contact TRiO Student Support Services?
TRiO students can use Duo, Zoom, Skype and Facetime. You can find cell numbers and email addresses for staff members via our Canvas TRiO Community Course, or see below:
Academic Coordinators:
Kristin Shearon: 443 786-6575 kshearon@chesapeake.edu
Tyler Henry: 410 443-5517 thenry@chesapeake.edu
Katrina S. Johnson: 410 443-3018 kjohnson@chesapeake.edu
Harvey Zendt, cell: 410 200-0419 gzendt@chesapeake.edu
Director, Christle Foster: 410 443-8230 cfoster@chesapeake.edu
Associate Director, Duane Norwood: 410-827-5783 dnorwood@chesapeake.edu
Administrative Assistant: Lareese Cathey: 443 786-9142 lcathey@chesapeake.edu
VETERANS
What happens to my VA benefits now that classes are online?
If classes have already begun attendance, then there will be no impact to VA benefits.
For classes that have not begun, we anticipate that the course(s) will be certified and paid as an online course, which may impact BAH/MHA. This is a rapidly evolving situation and may change as we receive further guidance from the VA.
What happens to my VA benefits if I withdraw?
It is in your best interest to remain enrolled and continue participating in all coursework that has already begun. Withdrawing will not exempt you from any financial penalties or regulations set forth by the VA.
Am I required to participate in my class if it’s now online?
You are required to continue to participate in your enrolled coursework in the format in which it's being offered. For online students, participation means regular contact and engagement with the course material and other participants, as outlined by your instructor.
Please consult with your instructor to determine what constitutes participation for the course.
I am a Veteran. How do I access the Office of Job Development & Career Services for academic advising?
The Office of Job Development is available for advising via email at gdeluca@chesapeake.edu. Please allow 24-48 hours to process requests for phone meetings. A confirmation will be sent to the e-mail address provided.
CAREER SERVICES & JOB DEVELOPMENT
Where can I find job listings?
Job listings and Internship Listing weekly updates will continue and be distributed via email. The list is also posted on the MyCampus portal under the Jobs tab. Employers can continue to send employment and internship opportunities to be added to listings to gdeluca@chesapeake.edu.
I am interested in receiving career or resume advice. Can we still meet?
The Office of Job Development can meet with students for Employment counseling via email at gdeluca@chesapeake.edu. Please allow 24-48 hours to process requests for phone meetings. A confirmation will be sent to the e-mail address provided.
I am a Veteran. How do I access your office for academic advising?
The Office of Job Development is available for advising via email at gdeluca@chesapeake.edu. Please allow 24-48 hours to process requests for phone meetings. A confirmation will be sent to the e-mail address provided.
Cooperative Education and Field Experience
CPL 105 and CPL 280/281 classroom course: Classroom content work will be done completely online. CPL 280/281 Fieldwork Continuing for students: Students enrolled in this class that have experienced fieldwork stoppages due to the COVID-19 pandemic can contact gdeluca@chespaeake.edu to complete the course with other options.
General Job and Career Information
Students and the general public can access information by clicking www.chesapeake.edu/career-services or by emailing gdeluca@chesapeake.edu.
ACCESSIBILITY SERVICES
Will I still be able to access additional accommodations?
Effective Monday, March 23, 2020, the Office of Accessibility and Student Compliance will be available to students requesting testing accommodations. The Office of Accessibility and Student Compliance will continue to provide services to students with disabilities. Students who already have accommodations will continue to have accommodations for the remainder of the semester. Students requesting new accommodations may schedule a phone interview by emailing the Accessibility Coordinator at jgordon@chesapeake.edu.
How do I request accommodations?
Students requesting testing accommodations must email documentation of a disability to the Accessibility Coordinator, and request a phone interview. Documentation is required in order for students to receive accommodations.
Students who do not have documentation can print the Disability Verification Form from the college website and have their service provider complete the form. Students must then email the Disability Verification form and schedule a phone interview.
Hours for phone interviews are:
Monday through Thursday: 9am – noon, and 1pm – 6:15pm. Fridays from 9am – 11am.
What is the process for requesting accommodations?
NEW PROCESS FOR STUDENTS REQUESTING ACCOMMODATIONS
- Request a phone interview with the Accessibility Coordinator by emailing jgordon@chesapeake.edu
- At least three (3) days before your appointment, submit your disability documentation by email to jgordon@chesapeake.edu
- Eligibility for accommodations and services will be established once documentation of a disability has been received
- Students who need to change or adjust accommodations should contact the Accessibility Coordinator at jgordon@chesapeake.edu
How do I find additional information about Accessibility Services?
For more information regarding Accessibility Services and other resources visit the Chesapeake College website: www.chesapeake.edu/accessibility.
FIRST YEAR EXPERIENCE (FYE)
How can I participate in FYE programs?
The Office of First-Year Experience has online and virtual opportunities for first-time freshmen. Students can have full access to the SAIL (Success And Interactive Learning) and FOCUS (First Generation Opportunities for Career and Ultimate Success) programs. The HINTS (Helpful Information for Non-traditional Students) emails will continue on a weekly basis to your Skipjack and personal emails.
How will I find out about upcoming FYE events?
You can access information, follow the SAIL program requirements and upload your SAIL Checkpoints sheet by accessing your First Year Experience Canvas Course which is located on your Canvas home page. Events will include virtual campus tours, online workshops and advising sessions using Zoom or email. Please check your Skipjack and personal emails frequently for updates.
Can I still talk to someone in First-Year Experience?
Sure! We are available Monday through Friday from 9 am to 5 pm. Students can contact us by email (hlowery@chesapeake.edu) or by Zoom which is free video communications platform. You can download Zoom here: zoom.us. Please allow up to 24 hours for our response.
I’m in the SAIL program? How do I send you my completed Checkpoint form?
You can email it to hlowery@chesapeake.edu, fax to 410-827-5509, or upload it in your First-Year Experience Canvas course.
Where can I find more information about First-Year Experience programs and events?
To find out more about FYE programming visit www.chesapeake.edu/first-year, or email First-Year Experience Associate Harriette Lowery at hlowery@chesapeake.edu.
DIVERSITY & INCLUSION
Are there any Diversity & Inclusion sponsored programs or off-campus trips this semester?
Unfortunately, due to the pandemic crisis, all on-campus events have been cancelled. We will have streaming events relating to diversity for students for the foreseeable future.
How will I find out about upcoming Diversity & Inclusion events?
Programming will be posted on the MyCampus portal and announced through your Skipjack email.
How can I apply for scholarships for the Fall 2020 semester?
Students can apply for Multicultural Affairs Scholarship funds by visiting www.chesapeake.edu/diversity.
How can I find out more about the Office of Diversity and Inclusion?
To find out more about Diversity & Inclusion focused programming, click contact Michele Wayman at mwayman@chesapeake.edu. Please allow up to 24 hours for a response.
BUSINESS OFFICE
How are refund payments for dropped or cancelled classes processed?
Refunds are processed once per week. If the original payment was via online with a credit card the college will issue the refund back to the credit card. If the original payment was mail/phone via credit card, check or Nelnet payment plan then a check will be issued to the payee of record and mailed to the address on record in our system.
How are financial aid refund checks processed?
The Summer 2020 Financial Aid Refund Checks will be mailed by 7/24/20. Fall Financial Aid Refund Checks will be mailed by 10/23/20. If you do not receive your check please contact the Business Office via BusinessOffice-wmc@chesapeake.edu and we will research and get back to you. Any subsequent awards will be processed weekly thereafter via checks and mailed to the student address on file in our system.
Are invoices mailed out?
Invoices are generated at the time of online registration and can be retrieved from MyCampus: select Webcashier/Crab, select Students, and then View Account and Make Payments. Select Financial Information, choose the term in question, and detail in. With View Statement selected, you can print your statement.
How can I pay for my classes?
To pay online please log on to www.chesapeake.edu MyCampus, select Webcashier/Crab, select Students, and then View Account and Make Payments.
To set up a Summer or Fall Nelnet payment plan (requires a down-payment and a $25 plan fee) please go to www.nbspayments.com/signin/4KBM5
*New*: Payments in full using a checking account can be made through the Nelnet link above without a fee charged. You will need your total amount due and your student ID#.
Non-Credit/Workforce Training classes have limited access to pay online unless through the special Continuing Education Nelnet plan (www.nbspayments.com/signin/4L6GL) option OR at time of Registration. Please go to: https://www.chesapeake.edu/continuing-education/payment for more information.
To finalize your financial aid please log on to MyCampus, select Webcashier/CRAB, select Students, and then Finalize Me.
If you want to pay with a credit card over the phone, please call 410-822-5400 and leave a message for the Business Office Cashier to call you back. Make sure to provide your phone number. Do NOT leave your Credit Card information in the message! Our message system will generate an email to our Business Office Cashier and she will call you back to securely collect your payment information.
Sponsorship forms may be faxed to Attention Business Office at 410-827-5852. Sponsorship forms can be found at https://www.chesapeake.edu/sites/default/files/sponsform.pdf.
Please note: Mailing checks to the Business Office may result in a delay of payment application, due to the limited office crew only being on campus 1 day per week. One of the previously mentioned options would be your quickest payment resolution.
How can I contact the Business Office?
Contacting the Business Office is best handled thru email using BusinessOffice-wmc@chesapeake.edu.
Where can I find the refund policy?
All refunds follow the refund policy listed in our catalog at ecatalog.chesapeake.edu.