This e-commerce specialist course provides in-depth training on the latest industry trends and best practices, including all aspects of e-commerce, such as website design, digital marketing, payment processing, logistics, and customer service. The program is designed to help you gain the skills and knowledge needed to succeed in today’s competitive e-commerce landscape.
E-commerce is continuing to grow in popularity as businesses of all sizes invest more resources into their online operations. According to the U.S. Bureau of Labor Statistics, employment in the field of marketing is projected to grow 10% by 2030, which includes e-commerce marketing.

$3,295
est. cost
9 mo.
Time to Complete
240 hrs.
Self-paced

What you will learn

  • E-commerce business models, advantages, and disadvantages
  • E-commerce website design principles, features, and functionality
  • E-commerce website platforms, software, and web development tools
  • Digital marketing strategies, including social media, SEO, PPC, and email marketing
  • Payment processing options, gateways, fraud prevention, and security
  • Logistics and supply chain management for e-commerce fulfillment, inventory, shipping, and returns
  • Customer service best practices and customer loyalty
  • Analytics tools, sales metrics, customer engagement metrics, and CRO
  • Practical experience through hands-on projects and case studies

  • Understanding of e-commerce business models and market trends needed to identify new opportunities and potential areas for growth in the industry
  • Knowledge of website design principles and functionality to create effective and user-friendly e-commerce websites that drive traffic, increase conversions, and generate revenue
  • Mastery of digital marketing strategies to attract and retain customers, increase brand awareness and loyalty, and drive sales
  • Understanding payment processing options and security to ensure the safety and integrity of e-commerce transactions and protect customers’ financial information
  • Expertise in logistics and supply chain management can provide optimize fulfillment, reduce costs, and improve customer satisfaction
  • Mastery of customer service best practices and CRM systems can help you develop and maintain strong customer relationships and enhance customer loyalty
  • Knowledge of analytics tools and metrics help measure and optimize the performance of e-commerce websites and marketing campaigns, increasing sales and revenue
  • Practical experience through hands-on projects and case studies can help you apply theoretical knowledge to real-world situations and build a portfolio of work that showcases your skills and expertise

    • We offer a wide range of highly interactive courses that you can take entirely online. All of our courses are led by expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun, fast, convenient, and geared just for you. 

    Let’s Get Started!

    Follow the steps outlined here to get started in this program. We know the process can feel overwhelming, and we want you to know that we’re here to help! Please call or email us if you have any questions, whatsoever. It’s what we’re here for!

    • 1

      First Things First…

      Payment is required at the time of registration for this program. This program may qualify for a scholarship (or voucher) from the Upper Shore Workforce Investment Board, or WIB. Please reach out to the WIB to inquire about funding, if necessary, before you start the registration process below. Payment can also be made by Employer Sponsorship Billing, Credit Card, Cash or Check.

    • 2

      Request Registration Form

      Enter your contact information below, and a registration form and instructions will be sent via email.

      Ed2Go Inquiry

    • 3

      Submit Registration Form

      When you’ve received the registration form in your email, enter your information in the required fields, including your signature, and save the file on your computer. To finalize the registration, return it either via fax (410-827-5852) or the secure link below. We cannot accept emailed forms. Click the button below to upload your completed registration form (PDF) to our secure site.

      Upload Registration Form Here

      *Note that we are not able to enroll you in a course until payment or voucher/scholarship is in place.

    • 4

      Hang Tight!

      It will take a few business days to process your registration and payment once they are received. Once processed you will be granted access to the course.

    • 5

      Access Your Program

      Once the registration and payment have been processed you will be verified in the system, allowing you access to your course. If you have any questions or access issues, please don’t hesitate to reach out to us at [email protected]. Best of luck on your courses!

    explore WAYS TO PAY

    Convenient payment options for noncredit students.

    At Chesapeake College, we offer several payment options to help you manage your tuition and fees in a way that best suits your financial situation. Whether you’re paying upfront, setting up a payment plan, or utilizing employer sponsorship, we’ve got you covered.

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