This course is intended for network security engineers and those looking to attain their CCNP Security certification.
The Implementing Cisco Collaboration Core Technologies (CLCOR) course provides you with skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

$3,995
est. cost
6 mo.
Time to Complete
80 hrs.
Self-paced

What you will learn

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analog voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches

  • Configure and utilize the Single Sign-On application
  • Describe Cisco Unity Connection
  • Describe the CUC multicluster operation
  • Configure on-prem Cisco Unified Instant Message and Presence
  • Configure call operation and rules in Unity Connection
  • Implement toll fraud prevention
  • Describe Cisco Unified Attendant Console
  • Configure and troubleshoot Cisco Jabber

    • We offer a wide range of highly interactive courses that you can take entirely online. All of our courses are led by expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun, fast, convenient, and geared just for you. 

    Let’s Get Started!

    Follow the steps outlined here to get started in this program. We know the process can feel overwhelming, and we want you to know that we’re here to help! Please call or email us if you have any questions, whatsoever. It’s what we’re here for!

    • 1

      First Things First…

      Payment is required at the time of registration for this program. This program may qualify for a scholarship (or voucher) from the Upper Shore Workforce Investment Board, or WIB. Please reach out to the WIB to inquire about funding, if necessary, before you start the registration process below. Payment can also be made by Employer Sponsorship Billing, Credit Card, Cash or Check.

    • 2

      Request Registration Form

      Enter your contact information below, and a registration form and instructions will be sent via email.

      Ed2Go Inquiry

    • 3

      Submit Registration Form

      When you’ve received the registration form in your email, enter your information in the required fields, including your signature, and save the file on your computer. To finalize the registration, return it either via fax (410-827-5852) or the secure link below. We cannot accept emailed forms. Click the button below to upload your completed registration form (PDF) to our secure site.

      Upload Registration Form Here

      *Note that we are not able to enroll you in a course until payment or voucher/scholarship is in place.

    • 4

      Hang Tight!

      It will take a few business days to process your registration and payment once they are received. Once processed you will be granted access to the course.

    • 5

      Access Your Program

      Once the registration and payment have been processed you will be verified in the system, allowing you access to your course. If you have any questions or access issues, please don’t hesitate to reach out to us at [email protected]. Best of luck on your courses!

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    Convenient payment options for noncredit students.

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