This program teaches the skills needed to prepare you for a career as a medical office manager. You will learn the professional traits and responsibilities to become a vital part of the healthcare team in a medical office, clinic, hospital, and other healthcare settings.
Medical office managers and administrative medical assistants are versatile and valuable members of the healthcare team who can handle a broad range of duties, including patient registration, telephone, scheduling, medical records, accounts receivable, data entry, compliance regulations, human resources, and health information.

$3,995
est. cost
18 mo.
Time to Complete
555 hrs.
Self-paced

What you will learn

  • Understand basic functionality and advanced Microsoft Excel techniques
  • Create spreadsheets, learn to use formulas and work within lists
  • Master an understanding of Microsoft Word
  • Develop the skills needed to process word documents
  • Know how to create Word documents that are well-organized and professional
  • Learn what is required to succeed as a Medical Administrative Assistant
  • Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
  • Learn best financial practices for a medical center
  • Master the fundamentals of medical terminology and ethical best practices
  • Understand the basics of working with medical documents, medical billing, and coding processes
  • Learn to manage patient visits, arrange follow-up care, and issue prescriptions
  • Keep track of vital information such as patient allergies and medications
  • Understand how to best read and interpret health records

  • Become proficient in Microsoft Excel and use these skills in any future employment position
  • Increase your speed and efficiency in creating Word documents, which are used widely in most academic and office settings
  • Prepare yourself for the Microsoft Office Specialist Expert Certification exams for Word and Excel
  • Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
  • Understand how to create positive, efficient experiences for patients to make them more comfortable
  • Be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam
  • Establish the appropriate EHR for your practice
  • Prepare to take the National Healthcareer Association’s (NHA) CEHRS certification exam
  • Jump-start your career as a health information clerk, medical records coordinator, electronic medical records technician, or electronic medical records specialist
  • Be prepared to take the Certified Physician Practice Manager (CPPM) exam
  • Professionalism represents the type of behavior that demonstrates your moral, ethical, and respectful attributes when interacting with patients and coworkers
  • The medical assistant has a critical role in the ambulatory care setting, performing administrative tasks under the direction of the provider
  • An increasing number of employers now require that their medical assistants be certified, showing they have met certain educational requirements and are committed to continuing their education moving forward

    • We offer a wide range of highly interactive courses that you can take entirely online. All of our courses are led by expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun, fast, convenient, and geared just for you. 

    Let’s Get Started!

    Follow the steps outlined here to get started in this program. We know the process can feel overwhelming, and we want you to know that we’re here to help! Please call or email us if you have any questions, whatsoever. It’s what we’re here for!

    • 1

      First Things First…

      Payment is required at the time of registration for this program. This program may qualify for a scholarship (or voucher) from the Upper Shore Workforce Investment Board, or WIB. Please reach out to the WIB to inquire about funding, if necessary, before you start the registration process below. Payment can also be made by Employer Sponsorship Billing, Credit Card, Cash or Check.

    • 2

      Request Registration Form

      Enter your contact information below, and a registration form and instructions will be sent via email.

      Ed2Go Inquiry

    • 3

      Submit Registration Form

      When you’ve received the registration form in your email, enter your information in the required fields, including your signature, and save the file on your computer. To finalize the registration, return it either via fax (410-827-5852) or the secure link below. We cannot accept emailed forms. Click the button below to upload your completed registration form (PDF) to our secure site.

      Upload Registration Form Here

      *Note that we are not able to enroll you in a course until payment or voucher/scholarship is in place.

    • 4

      Hang Tight!

      It will take a few business days to process your registration and payment once they are received. Once processed you will be granted access to the course.

    • 5

      Access Your Program

      Once the registration and payment have been processed you will be verified in the system, allowing you access to your course. If you have any questions or access issues, please don’t hesitate to reach out to us at [email protected]. Best of luck on your courses!

    explore WAYS TO PAY

    Convenient payment options for noncredit students.

    At Chesapeake College, we offer several payment options to help you manage your tuition and fees in a way that best suits your financial situation. Whether you’re paying upfront, setting up a payment plan, or utilizing employer sponsorship, we’ve got you covered.

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