You will learn comprehensive training in the INACCORD model of mediation with a special focus on Healthcare and Eldercare disputes.
This course provides you with the skills needed to become a practicing mediator specializing in healthcare or eldercare disputes. It provides training in the INACCORD conflict resolution model, and offers you the chance to practice your skills through simulated roleplaying exercises. Additional specialized training will cover healthcare and eldercare topics including bioethics, family-provider disputes, elder abuse, and common billing and insurance conflicts. Upon successful completion, Mediators Without Borders will award you individual professional certificates in Mediation, Applied Mediation Practice, Healthcare and Eldercare Mediation, and Professional Healthcare and Eldercare Mediation. A final exam is optional upon completion of the course.

$3,895
est. cost
6 mo.
Time to Complete
240 hrs.
Self-paced

What you will learn

  • Articulate the use of the INACCORD Conflict Analysis model for use in healthcare and eldercare mediation
  • Examine the Three Phases and Four Stages of the INACCORD model
  • Explore the pre-interview and post interview phases of the INACCORD mediation as applied to health and eldercare disputes
  • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation cases
  • Apply INACCORD surveys to simulated cases and analyze the results
  • Examine ways the healthcare system and eldercare issues generate conflict
  • Understand theories related to healthcare and family systems and apply concepts to healthcare/eldercare disputes
  • Identify common healthcare and eldercare disputes and the various roles played by involved parties
  • Understand the mental and physical effects of aging and apply mediation to specific issues
  • Demonstrate an understanding of mediation ethics and bioethical standards as they apply to healthcare and eldercare issues

  • Receive four individual certificates in Mediation, Applied Mediation Practice, Health and Eldercare Mediation and Professional Health and Eldercare Mediator
  • Prepare to work in a hospital, nursing home, assisted living facility, research lab, private practice, insurance company, and more
  • Better the lives of the aging population by helping clients resolve conflicts
  • Help families navigate aging and end of life issues while preserving their lifelong relationships
  • Embark on a meaningful career that will be fulfilling both professionally and personally

    • We offer a wide range of highly interactive courses that you can take entirely online. All of our courses are led by expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun, fast, convenient, and geared just for you. 

    Let’s Get Started!

    Follow the steps outlined here to get started in this program. We know the process can feel overwhelming, and we want you to know that we’re here to help! Please call or email us if you have any questions, whatsoever. It’s what we’re here for!

    • 1

      First Things First…

      Payment is required at the time of registration for this program. This program may qualify for a scholarship (or voucher) from the Upper Shore Workforce Investment Board, or WIB. Please reach out to the WIB to inquire about funding, if necessary, before you start the registration process below. Payment can also be made by Employer Sponsorship Billing, Credit Card, Cash or Check.

    • 2

      Request Registration Form

      Enter your contact information below, and a registration form and instructions will be sent via email.

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    • 3

      Submit Registration Form

      When you’ve received the registration form in your email, enter your information in the required fields, including your signature, and save the file on your computer. To finalize the registration, return it either via fax (410-827-5852) or the secure link below. We cannot accept emailed forms. Click the button below to upload your completed registration form (PDF) to our secure site.

      Upload Registration Form Here

      *Note that we are not able to enroll you in a course until payment or voucher/scholarship is in place.

    • 4

      Hang Tight!

      It will take a few business days to process your registration and payment once they are received. Once processed you will be granted access to the course.

    • 5

      Access Your Program

      Once the registration and payment have been processed you will be verified in the system, allowing you access to your course. If you have any questions or access issues, please don’t hesitate to reach out to us at [email protected]. Best of luck on your courses!

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